FAQs
How do I contact the Travel Clinic?
Liverpool Branch
Well Travelled Clinics
Liverpool School of Tropical Medicine
Pembroke Place
Liverpool
L3 5QA
Telephone: 0151 705 3223 for appointments and enquiries
Fax: 0151-705-3365
Chester Branch
Well Travelled Clinics
10 Watergate Row North
Chester
CH1 2LD
Telephone: 0844 939 5600 for appointments and enquiries
Fax: 0844 939 5601
What are the opening hours of the clinic?
Liverpool Branch
Opening hours of our drop in pre-travel clinic are:
Monday-Friday (08:30am doors open) 08:45am - Noon
Opening hours of our pre-travel appointment service are:
Monday and Wednesday 14:00 to 15:30
Tuesday and Thursday 14:00 to 18:00
Saturday 09:00 to 12:10
Please telephone 0151 705 3223 to make an appointment.
Chester Branch
We offer appointments only at this clinic. The
Chester branch is open on Tuesdays, Fridays and Saturdays.
Please telephone 0844 939 5600 to make an appointment. You
can also ring the Liverpool branch Monday-Saturday to make
appointments in Chester.
How soon before travelling do I need to visit the clinic?
For overseas travel that will last more than a month it is best
to visit the travel clinic at least 4-5 weeks before travelling.
(This is because some vaccine courses take four weeks to complete).
For shorter trips visit at least 2 - 3 weeks before travelling.
However it's worth getting seen even on the day before you travel
if necessary, in order to try to reduce your risk of catching
infectious diseases whilst abroad.
What vaccines do Ineed for my trip?
Recommendations on which vaccines/malaria tablets may be
required and the health advice given will vary considerably
depending on:
- The countries you are visiting
- The type of travel (e.g. tourist, back-packing, remote
destinations)
- Your type of accommodation
- Whether you are undertaking any high risk activities whilst on
holiday
- Whether you will be living or working abroad.
Because advice varies so much we recommend that you come in to
talk to one of our travel health advisors who will be able to give
you individually-tailored advice and information about:
- The travel health risks at your chosen
destination
- The vaccines recommended for your trip
- Whether malaria is a problem where you are going and what
tablets you need to take
- The challenges of travelling with children, whilst pregnant or
with pre-existing health problems
We do not carry out telephone consultations
regarding vaccine requirements or malaria tablets. This is for
safety reasons, as information can be misunderstood or
misinterpreted.
For country specific information click on the 'Where are you
going' link at the bottom right of this page.
When do my vaccines need boosting?
All vaccines have different boosting requirements. Please look
at the schedule attached below for information related to each
individual vaccine. We can give all the vaccines listed at our
clinics. The vaccine schedules detailed are those recommended by
the vaccine manufacturers.
Even if you are travelling at short notice or have left you
travel health needs to the last minute and think you do not have
time for vaccination, come and see us in the clinic. Many
vaccines can be given at short notice or schedules shortened to
accommodate your travel plans.
Why doesn't my GP provide me with the vaccines and malaria
tablets for free?
Unless your GP has informed the Primary Care Trust that they
have opted out of providing travel health services they should
provide travel health information and be able to administer certain
vaccines. However, if you are travelling at short notice it may be
difficult for a GP practice to provide you with a suitable
appointment.
Your GP practice may not be able to provide you with specialist
vaccines such as Yellow Fever, Tick Borne Encephalitis or
Rabies.
I have lost my Yellow Fever Certificate what should I do?
If you received your vaccination from our clinic we can issue a
replacement certificate. The charge for duplicate certificates is
£15.00.
If you have lost your yellow fever certificate and you had your
yellow fever vaccine somewhere else, we can still issue you with a
new certificate if you have all the information relating to the
original vaccine on a clinic letterhead or formal documentation
from where you originally received the vaccine.
When requesting a duplicate certificate please provide the
following:
- If received from this clinic, then the year of your last visit
to the travel clinic
- Year of vaccination
- Destination at that time
- Full name at that time
- Address at that time
- Present address
- DoB
- Cheque for £10 made payable to Well Travelled Clinics Ltd
I am Pregnant/breastfeeding and I am visiting a risk area for
malaria, what tablets can I take?
There are some malaria tablets that are suitable for taking
during pregnancy and whilst breast-feeding. Our staff are extremely
experienced in dealing with travellers with special health needs,
including expectant and breastfeeding mothers, so come in and talk
to one of our advisors.
For more detailed information on malaria prophylaxis and
pregnancy/breastfeeding, please click on the following link: nathnac.org
I am travelling with a child and a baby. What malaria tablets
can they take?
There are several malaria tablets/syrups that are suitable for
babies, young children and teens. One of the main challenges in
giving malaria prevention tablets to young children is actually
getting them to take it. Our staff are experienced at dealing with
young children and can give you good advice on how to get your
child to take malaria tablets, so come in and talk to one of our
advisors. For more detailed information on malaria prophylaxis and
children please click on the following link: nathnac.org
I am going on a cruise, do I need malaria tablets?
You may need malaria tablets if you are going on a cruise, it
depends on whether you are staying overnight in ports in any
malarial endemic areas. Our travel health nurses will be able to
advise you whether malaria tablets are required at any of the ports
you will be visiting. All cruise passengers should take appropriate
bite avoidance measures.
For more information about malaria prophylaxis whilst on a
cruise, please click on the following link: nathnac.org
Where is the clinic located?
Our Liverpool Clinic is located at the Liverpool School of
Tropical, Pembroke Place, Liverpool, L3 5QA. Please refer to the
attached map of the area: Area Map
Our Chester Clinic is located at Well Travelled Clinics, 10
Watergate Row North, Chester, CH1 2LD. Please refer to the
attached map of the area: Area Map
Where is the nearest car park?
LIVERPOOL - The nearest car park is the
Liverpool University Visitors Car Park, which is located in
Brownlow Street between the Foresight Centre and the Liverpool
School of Tropical Medicine.
The city council run pay and display off-street car parks at
Craven Street behind the T.J Hughes store. There are four small car
parks at this location, which offer relatively close access to the
travel clinic by walking through to London Road, then up to the
clinic in Pembroke Place. There are two other city council car
parks near to London Road at Kempston Street and Finch Place.
Parking is also available at the Q-Park situated opposite the
Royal Liverpool University Hospital in Prescot Street. http://www.q-park.co.uk/
There are also quite a number of on-street pay and display
spaces in the side streets in the area around London Road and
Pembroke Place.
CHESTER - The nearest car park is situated near
to The Crowne Plaza Hotel/St Martins Way. On leaving the car park
turn right and walk past The Guildhall, on your right, at the end
of the lane turn left into Watergate Street and continue walking
towards The Cross, the clinic is situated at row level above the
"Phase Eight" Women's Clothing shop and next to the "Amber Lounge"
bar. - look for the blue front door.
Where can I find a Yellow Fever centre close to home?
All Well Travelled Clinics branches are registered Yellow
Fever Centres. If you cannot get to us you can search for your
nearest yellow fever centre using your postcode by clicking on the
following link: nathnac.org
