FAQs

How do I contact the Travel Clinic?

Liverpool Branch

Well Travelled Clinics
Liverpool School of Tropical Medicine
Pembroke Place
Liverpool
L3 5QA

Telephone: 0151 705 3223 for appointments and enquiries
Fax: 0151-705-3365

Chester Branch

Well Travelled Clinics
10 Watergate Row North
Chester
CH1 2LD

Telephone: 0844 939 5600 for appointments and enquiries
Fax: 0844 939 5601

What are the opening hours of the clinic?

Liverpool Branch

Opening hours of our drop in pre-travel clinic are:

Monday-Friday (08:30am doors open) 08:45am - Noon

During peak times of the year, it is occasionally necessary to close the drop in clinic before 12 noon, if demand for the service is very high, so please ensure you arrive at the drop in early.

Opening hours of our pre-travel appointment service are:

Monday and Wednesday 14:00 to 15:30

Tuesday and Thursday 14:00 to 18:00
Saturday 09:00 to 12:10

Please telephone 0151 705 3223 to make an appointment.

Chester Branch

We offer appointments only at this clinic.  The Chester branch is open on Tuesdays, Fridays and Saturdays.

Please telephone 0844 939 5600 to make an appointment.  You can also ring the Liverpool branch Monday-Saturday to make appointments in Chester.

How soon before travelling do I need to visit the clinic?

For overseas travel that will last more than a month it is best to visit the travel clinic at least 4-5 weeks before travelling. (This is because some vaccine courses take four weeks to complete). For shorter trips visit at least 2 - 3 weeks before travelling. However it's worth getting seen even on the day before you travel if necessary, in order to try to reduce your risk of catching infectious diseases whilst abroad.

For screening tests for visa applications visit us 3-4 months before travel as it can take several weeks before results/reports some through.

When do my vaccines need boosting?

All vaccines have different boosting requirements. Please look at the schedule attached below for information related to each individual vaccine. We can give all the vaccines listed at our clinics. The vaccine schedules detailed are those recommended by the vaccine manufacturers.

Even if you are travelling at short notice or have left you travel health needs to the last minute and think you do not have time for vaccination, come and see us in the clinic. Many vaccines can be given at short notice or schedules shortened to accommodate your travel plans.

Where is the clinic located?

Our Liverpool Clinic is located at the Liverpool School of Tropical, Pembroke Place, Liverpool, L3 5QA. Please refer to the attached map of the area: Area Map

Our Chester Clinic is located at Well Travelled Clinics, 10 Watergate Row North, Chester, CH1 2LD.  Please refer to the attached map of the area: Area Map

Where is the nearest car park?

LIVERPOOL - The nearest car park is the Liverpool University Visitors Car Park, which is located in Brownlow Street between the Foresight Centre and the Liverpool School of Tropical Medicine.

The city council run pay and display off-street car parks at Craven Street behind the T.J Hughes store. There are four small car parks at this location, which offer relatively close access to the travel clinic by walking through to London Road, then up to the clinic in Pembroke Place. There are two other city council car parks near to London Road at Kempston Street and Finch Place.

Parking is also available at the Q-Park situated opposite the Royal Liverpool University Hospital in Prescot Street. www.q-park.co.uk

There are also quite a number of on-street pay and display spaces in the side streets in the area around London Road and Pembroke Place.

CHESTER - The nearest car park is situated near to The Crowne Plaza Hotel/St Martins Way. On leaving the car park turn right and walk past The Guildhall, on your right, at the end of the lane turn left into Watergate Street and continue walking towards The Cross, the clinic is situated at row level above the "Phase Eight" Women's Clothing shop and next to the "Amber Lounge" bar. - look for the blue front door.

Do you have disabled access at your Chester clinic?

We currently have no disabled access to the Chester clinic. There is a flight of stairs leading to up to the clinic. People with pushchairs, the slightly infirm or anyone who has difficulty with stairs may find it awkward to reach the clinic. Staff are always happy to assist any client who requires help on the stairs, just let us know at the intercom at the entrance. An alternative would be to visit the Liverpool branch where there is full disabled access.